The Old North End Veterinary Clinic is a storefront veterinary clinic opened in 2006 to support the residents and pets in downtown Burlington. Our clinic provides basic services, medicine, vaccines, examinations, consultations, and end of life care. We have a small staff so you will always see either Dr. Liz Poulsen or Dr. Susan McMillan -- and Crystal will likely always be the person returning your calls and assisting with appointments.
We are prepared for well and sick pet exams, geriatric consultations, health certificates for travel, and supportive care. We are also available for end of life / hospice care and euthanasia when that difficult time comes.
We do most lab work through our off-site laboratory. Patients requiring surgery, anesthetic procedures, or diagnostic imaging and patients requiring critical care are referred to a full-service veterinary clinic. We routinely work with all the other clinics in the area.
For well pet checks, we recommend that you bring your pet in hungry by not feeding the meal that is before the appointment. We have found that a hungry pet can more easily be distracted during exams and vaccinations ~ and this makes for a much happier experience for your pet. We want your pet to be comfortable coming to the clinic so we are not afraid to bribe with treats. Food is even more exciting when a pet is hungry!
We are very grateful to have two veterinarians and one full time technician on staff. Our appointments get completely filled, especially in the spring and summer. This means we sometimes cannot take new clients at the clinic but we will take new clients whenever our schedule opens. We regret turning people and pets away but do this so that we can properly care for those who are already clients.
If you are not a client but would like to be, you are always welcome to check in with us throughout the year to see if we have openings. Once you are a client, we will always do our best to see your pets.